Frequently Asked Questions
We offer a wide range of goodies, including stationery, apparel, mugs, tote bags, keychains, and more. Customers can choose from our standard designs or create fully customized products.
Simply choose the product you want, contact us on WhatsApp, and specify your preferences. We’ll handle the rest.
Orders can be placed directly through our website. Add the items to your cart, complete the customization process if needed, and proceed to checkout.
We accept bank transfers. For bulk orders, we also provide invoicing options.
Yes, the minimum order quantity varies by product. Please check the product details for more information.
Standard products are typically shipped within 3-5 business days. Customized orders may take 7-10 business days, depending on the complexity of the design.
Our products are non-refundable unless there is a manufacturing or delivery defect.
Please contact our customer service within 48 hours of receiving your order. We’ll arrange for a replacement or refund as necessary.
Yes, we work with businesses and event planners to create personalized goodies for events, conferences, and branding campaigns. Contact us for more details.
We just operate online.
We love hearing from our customers! Feel free to send your suggestions through our contact form.